Returns policy
No Returns of Refunds for Sealed Products
We do not accept any returns or refunds for any sealed products.
Pre-Orders
You can get store credit equivalent to the value you paid for if you pre-order from us, but decide not to push through. However, you will need to inform us at support@japanese-cards.com within seven (7) days upon payment.
Once your order is shipped, we can no longer accept cancellations of pre-orders.
Contact Us
If there are any problems that you encounter with the shipment of your order/s, feel free to contact us:
- Email: support@japanese-cards.com
- Phone: +1 (407) 589-9454
- Contact Form: https://japanese-cards.com/pages/contact
